Frequently Asked Questions
Frequently Asked Questions
Credit Card or Electronic Check Payments
Real Estate Tax Bill not received
I need a copy of my tax bill(s). Are reprints available?
Yes. The Treasurer’s Office will reprint a tax bill for $.25 at our office or $1.00, paid in advance, to mail or fax the copy. Reach us at 920-832-5065. You may print your own 2004 or newer tax bill copy from this website, click here. You need the property address or parcel number to access the record. To get the copy, maximize your screen, scroll to bottom of the page and click on Tax Bill button. On-line searches by owner name are not available due to privacy issues.
May I find out what I paid for taxes in previous years?
Yes. You may call the Treasurer’s Office at 920-832-5065 for payment information back to 1982. Information for recent years is also available at this website, click here. For tax information before 1982, see Tax Records Retrieval.
May I pay my current taxes by mail?
Yes. Include the tax bill payment stub for proper credit and a self-addressed stamped envelope if you want a receipt mailed to you. Payments must be received or have a U.S. Postal Service postmark by the due date.
Do you accept credit card payments?
Yes. Credit Card or Electronic Check (E-check) payments may be paid on-line at www.co.outagamie.wi.us (Departments-Treasurer/Tax Listing). Fees are 2.75% of the payment amount for a Credit Card payment and $2.75 for an E-check payment. A Credit Card payment by phone may be made at 1-800-272-9829 (payment option #3-enter jurisdiction Code 5880-press 1 to pay Property Tax-enter credit card information). Fee applies also to the phone payment method.
Where do I send payments for current taxes or delinquent taxes?
All properties except City of Appleton:
1st installment or full payment, due by January 31st, is paid to the local treasurer as listed on the upper-left stub of the tax bill. The 2nd installment or any payment made from February 1st or after is paid to Outagamie County Treasurer, 410 S. Walnut St., Appleton, WI 54911. All prior years’ delinquent taxes are paid to Outagamie County Treasurer.
Only City of Appleton properties:
If paid by July 31st, full payment or any of the four installments are paid to City of Appleton – Finance Dept., PO Box 2519, Appleton, WI 54912. After July 31st, any remaining balance becomes delinquent and is due to the Outagamie County Treasurer, 410 S. Walnut St., Appleton, WI 54911. Installment due dates for City of Appleton properties are the 31st of January, March, May and July. Prior year delinquent taxes are collected by the Outagamie County Treasurer.
What if any Real Estate tax bill installment is not paid on time?
2-installment bill:
If the entire first installment amount is not paid by its due date of January 31st, the remaining principal balance of the tax bill becomes delinquent with 1% interest charged on the first of each following month. If the entire second installment amount is not paid by its due date of July 31st, the remaining unpaid principal balance is charged 1% monthly interest calculated from February.
4-installment bill:
If any of the four installments is not fully paid by its respective due date, the unpaid principal balance is charged 1% monthly interest calculated from February.
What happens if my taxes are delinquent?
Interest of 1% on the unpaid principal is charged monthly after the due date. If taxes are delinquent for 3 or more years, the property becomes eligible for foreclosure per WI State Statute 74.11 & 74.12.
Where do I get a payoff balance?
Balances are updated daily on the Real Estate Tax webpage, click here or you may call the Treasurer’s Office at (920) 832-5065 with questions. For on-line inquiries, searches are by property address or parcel number only. Searches by name are not available due to privacy issues.
Do I still have to pay interest if I didn’t receive a tax bill?
Yes. Interest is charged once the taxes become delinquent whether the bill was received or not per WI State Statute 74.09(6). Property tax bills are mailed mid-December each year. If you do not receive one, contact the individual municipal Treasurer’s office.
What are the “Other” special charges on my tax bill?
Special assessments or charges are additional bills added to your tax bill by the local clerk. Call the individual municipal clerk for clarification of any special assessment or charge not described on the tax bill (codes 10 or 14).
Why isn't there a Lottery Credit on my tax bill? May I get the Credit anyway?
Lottery Credit is a Wisconsin Department of Revenue program to give back some lottery and gaming profits to the state homeowners. To qualify for any given year, the taxpayer must have owned and lived primarily in that home on January 1st of that year. Vacation or second homes do not qualify for Lottery Credit if the primary home receives the credit. If the Lottery and Gaming Credit does not appear on a tax bill and the home qualifies for that year, the local treasurer is able to deduct the credit amount from your tax payment when paid before January 31st. After that date, a refund request form, available on the State website, click here, may be sent to the Department of Revenue prior to October 1 of the year following that tax bill. For future automatic credit to be given, a Lottery and Gaming Credit card must be signed and returned to the County Treasurer. To have a card mailed to you, call the County Treasurer’s Office at (920) 832-5065.
How do I get Homestead Credit?
The Homestead Credit program is administered by the WI Department of Revenue. Any questions or to apply for the credit, go to homestead credit site, click here or call the local Department of Revenue office at (920) 832-2727.
Where is the County Treasurer’s office and what are the hours?
Located two blocks east of Memorial Drive and four blocks south of College Avenue, our office is at 410 S. Walnut St. Appleton, WI 54911, which is the original County Courthouse now known as the County Administration Building. When entering the Walnut St. entrance into the lobby, the office is on the left. Regular business hours are 8:00 - 4:30 Monday through Friday with summer hours of 7:00 - 3:30 from the Tuesday after Memorial Day through the Friday before Labor Day. We extend hours to 4:30 on the last 3 business days in July for collection of last installment payments.